Two-Factor Authentication (2FA)

The two-factor authentication function will help to protect your account from intruders.

After logging in using email and password, the system will prompt you to enter a code from the Google Authenticator application installed on your mobile device (the code changes every 30 seconds). This way a hacker won't be able to log in just by stealing your password.

How to enable 2FA

  1. Visit the dedicated page for managing two-factor authentication (section "Settings" -> "Security"), then click the "Configure" button:
    2fa settings page
  2. On your mobile device, add your UniOne account to the Google Authenticator app.

    Install the Google Authenticator app (iOS / Android) on your mobile device. In the application, click the "Add account" button (choose one of two options: scan a QR code or enter the digital code)

    If you have chosen "Scan QR-code" - point the camera at the code in the UniOne 2FA settings page.

    If you selected "Enter code" - enter the name of your account (e.g., "UniOne") and enter the code that is specified on the two-factor authentication settings page in the UniOne account.

    You have successfully added your UniOne account to the Google Authenticator app!

  3. Enter the six-digit code from the Google Authenticator app and click the "Enable" button:
    2fa setup screen

Two-factor authentication has been successfully enabled.

Make sure your mobile device time is set automatically. If the time of your device is set manually, the new access codes generated every 30 seconds may be out of sync and lead to an error when entering.

How to log in with 2FA enabled

Enter your email and password on the log in page.

Enter the six-digit code from the Google Authenticator app on your mobile device and click on the "Sign in" button.

How to recover your password with 2FA enabled

Enter your email and click on the "Recover password" button.

Open the Google Authenticator app on your mobile device to view the code.

Enter the six-digit code from the Google Authenticator application on your mobile device and click on the "Recover password" button once more.

How to disable 2FA

Go to the two-factor authentication management page.

Enter the six-digit code from the Google Authenticator app on your mobile device and click on the "Disable" button.

After doing this you will see a page without the enabled function and with the "Configure" button.

 

Important! If you do not have access to your mobile device with the Google Authenticator app installed, please contact support.