Knowledge Base

The UniOne Knowledge Base is a comprehensive resource designed to help you understand how UniOne works and get the most out of its features. It covers everything from email delivery basics and domain setup to advanced topics like template engines, analytics, and security. Whether you're a developer integrating the API or a marketer managing campaigns, the knowledge base provides clear, practical guidance.

Key articles and sections:

• Unsubscribe Link – Learn how to manage unsubscribe links in your emails.
• Visual Email Constructor – Create emails easily using the drag-and-drop editor.
• Template Engines
• Simple Template Engine – Use basic variables for quick email personalization.
• Velocity Template Engine – Build advanced dynamic templates with logic and conditions.
• Liquid Template Engine – Create flexible, modern templates with Liquid syntax. 
• Spam Blocking – Understand how UniOne filters spam and protects deliverability.
• Email Validation – Check email addresses to reduce bounces and improve list quality. 
• Sending Multiple Copies – Learn how to send emails to multiple recipients correctly.
• Statistics
• Delivery Report – Track successfully delivered emails over time. 
• Non Delivery Report – Analyze failed deliveries and identify issues 
• Campaigns Report – Review performance metrics for your campaigns.
• Performance Report – Evaluate engagement based on send date and user actions.
• Two-Factor Authentication (2FA) – Secure your account with an extra verification layer.
• Projects – Organize email streams by project, use case, or team.
• Shared Access – Manage user roles and permissions within your account.
• Dedicated IPs – Improve deliverability with your own sending IP address.
• Tracking Domains – Set up custom domains for tracking links.
• Setting up Domain DNS Records – Configure SPF, DKIM, and DNS for authentication.
• Email Statuses – Understand all email delivery and engagement statuses.
• Custom Unsubscribe Page – Brand and customize your users’ unsubscribe experience.
• Suppression Lists – Manage blocked or unsubscribed contacts effectively.
• Sandbox Domain – Test email sending without domain verification.
• IP Access – Restrict API access by IP for enhanced security.

These articles provide step-by-step instructions, technical explanations, and best practices to help you configure, send, and optimize your emails with confidence.